الأسئلة الشائعة
How much is the shipping and delivery cost?
Shipping and delivery costs vary from one company to another according to the customer's choice of the company chosen for delivery upon request, and prices also vary according to the region where the customer lives.
How long does it take to process my order to arrive?
The arrival time of your order varies depending on the shipping companies that the customer chooses when ordering, and the arrival time of your order also varies depending on the region you live in.
When will my application be processed?
We process orders every day of the week except on Friday.
Do we provide delivery and cash on delivery service?
No, the service is currently not available to us.
Do we provide bank transfer service?
Yes, the service is available to us.
Do we provide information about your order or your shipment?
Yes, once ordered, the Amad team will contact you immediately, or you will receive an email or SMS text messages on your phone containing tracking information for your order through the shipping company you chose when ordering from our online store, if you do not receive any information about tracking your shipment within 5 working days, and for more information please contact customer service and technical support
What payment methods do we have available?
We receive and support the following payment methods: Bank Transfer - Mada - Visa - MasterCard - Apple Pay
What countries and cities do we ship and deliver to?
We ship and deliver to all cities of the Kingdom.
How can I contact the customer service of the Amad store team?
You can contact us and receive all your inquiries and opinions. For more information, please contact customer service and technical support.